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Refund and Cancellation Policy

At Adeptrite Solutions, we prioritize customer satisfaction and strive to deliver high-quality content development, digital marketing, and business solutions. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds may be requested.

1. Cancellation Policy

1.1 Cancellation by the Client

• Clients may request a cancellation of services before the project initiation or as per the agreed terms stated in the service contract.
• For subscription-based services (such as SEO, social media marketing, and content management), a cancellation request must be submitted at least 7 days before the next billing cycle.
• For project-based services, cancellations made after work has started will be subject to a cancellation fee, determined by the stage of completion.

1.2 Cancellation by Adeptrite Solutions

• We reserve the right to cancel any service under the following circumstances:
  • If the client fails to provide necessary details or approvals on time.
  • If there is a violation of terms of service or misuse of our services.
  • If external factors beyond our control, such as legal restrictions, prevent the completion of the service.
• In such cases, clients may receive a partial or full refund, depending on the work completed.

2. Refund Policy

2.1 Eligibility for Refund

Refunds may be provided under the following conditions:

• If the service has not yet commenced, a full refund may be issued.
• If the project is in progress, a partial refund may be granted, deducting the cost of completed work.
• If Adeptrite Solutions is unable to complete the service due to unforeseen circumstances, a refund will be issued based on the percentage of work completed.

2.2 Non-Refundable Services

Certain services are non-refundable, including:

• Completed and delivered projects.
• Digital products, downloadable content, or reports once accessed.
• Subscription-based services after the start of a billing cycle.
• If the client is dissatisfied with a completed project but has approved the work at any stage.
• If delays occur due to incomplete or incorrect information provided by the client.

2.3 Refund Processing Time

• Refund requests will be processed within 10–15 business days from the date of approval.
• Refunds will be credited to the original payment method used during the transaction.
• Any processing fees charged by third-party payment gateways will be deducted from the refund amount.

3. Modifications and Exceptions

• Adeptrite Solutions reserves the right to modify this policy at any time without prior notice.
• Special refund or cancellation terms may be agreed upon in writing for specific projects or long-term contracts.
• Any exceptions to this policy will be at the sole discretion of Adeptrite Solutions.

4. Contact Information

For refund and cancellation requests, please contact us at:
📧 [sales@adeptrite.com]
📞 [+91 8682875904]

We appreciate your trust in Adeptrite Solutions and are committed to delivering high-quality services.

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This version includes all key clauses to ensure clarity and legal protection. Let me know if you need further refinements!